Kay Jewelers in Waldorf, MD Closed now

Reviews about Kay Jewelers

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  April 03, 2020, by charles grant
  I definitely will go into the store instead of shopping online as to shopping online is very difficult they offer free shipping but you have to look for the icon to click it and also when they have promotional sales you cannot get the coupon to enter before your cell is complete but I did find if you go to the store and then very easy and a lot less difficult will continue to shop and do business with them just Not Online
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  February 16, 2020, by Elizabeth Thompson
  My service here was mediocre at best. I received a ring for my birthday from my mom. I wasn’t present when she bought the ring, so the woman told my mom to bring me back to have it sized properly. When we returned, we told them we wanted to have it sized for free (like we were told) and we were denied and asked to pay for some ridiculous warranty that we were never told about. The woman was very rude and short towards us. We eventually got the free sizing that was originally promised to us. When it came time to pick up the ring, we never recieved an email that is was ready (which we were told we would receive and did not) so we called twice and nobody answered. We went to the store and asked for the ring, again, the people working were short and didn’t have the time of day for us. The ring was sized correctly, but very dirty, and the repair job seemed sub par. The ring never left a mark on my finger until after the repair. The service at this kay jewelers was awful which is a shame, because my ring really is beautiful and special to me. We will not go to this Kay Jewlers for service again.
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  August 05, 2019, by Barbara Heron
  I came in for watch batteries, a simple service and not a large tag service but I received great attention and advice purchasing lifetime watch battery replacement. Between my husband and I we own a lot of watches and they tend to get on a replacement schedule. Why not ? For convenience and service, I'm sold.